Terms & Conditions

Please note the following in regard to the legislated VAT increase which is effective from 1 April 2018:

  • Our last orders for the month of March (at 14%) will be processed by 2.00pm on Thursday 29 March 2018.
  • Any orders placed thereafter will be invoiced on 2 April and the invoice will carry VAT at 15%.
  • All prices on our website are excluding VAT, but for orders placed after 1 April, the order confirmations will reflect VAT at 15%.
  • Any credit notes issued after the 1st of April 2018, relating to invoices issued prior to 1st of April 2018, will be credited at the original 14% VAT rate.
  • Any client quotations issued but not delivered prior to 1 April, will carry VAT at 15% if invoiced and/or delivered after 1 April.


On Account Payment

Iveco Head Office Staff – your order will be placed on account subject to approval from the appropriate authority. Until this has been automated, our Client Liaison will receive your order and follow up with the appropriate authority to obtain approval. You may contact your regional client liaison here for more information or related queries.

Iveco Dealerships – your order will be place on account – please raise a P/O number for each order and enter it during the checkout field before placing your order.


Please note we do not accept any returns older than 6 months from date of purchase. All returns less than 6 months will be exchanged when supported by proof of purchase (i.e. a copy of your Sapphire invoice or the invoice number).


Shipping Fee (within South Africa) – Please note that orders below R1000 excl. VAT will carry a delivery charge of R85.00. Should your order exceed R1000.00 excl. VAT, it will be shipped free of charge.

Iveco International Dealers

  • With Credit Card Orders, Shipping will be quoted separately once you have placed your order.
  • 15% handling fee will be charged over and above standard shipping costs
  • When you choose to place your order for a quote – you will receive a quote for your order and shipping. You can then pay via Bank Transfer (EFT)


  • All prices are quoted excluding VAT until checkout. VAT charges are displayed in checkout before completing the order.
    International Dealers are exempted from S.A. VAT, but keep in mind that you will be charged a customs fee when you import your order.

Wash Care Instructions
In accepting these terms & conditions i agree to care for my purchased garments according to the clear instructions in the sapphire wash care instructions provided for download. Wash Care Instructions

PLEASE NOTE: Due to cheque fraud, cheques are NOT accepted as payment. Any deposits made by cheque into our bank account will be subject to a mandatory 15 working day waiting period to ensure funds have cleared, before any stock will be dispatched.